Now it's the name of it. Fully Funded Shifts checks every shift against the participant's service agreement budget the moment it's rostered, so problems are caught before a shift is worked or a claim goes out.
Rostering
OfficeWorker
DSDana SmithRostering Manager
Check the service agreement budget
This shift can't be covered by the participant's service agreement as it stands. Choose where the funding should come from.
The three moments that make providers say it, and what happens instead.
Before: the shift nobody checked against funding.
A shift that would overspend a support category in the participant's service agreement can't be saved without a funding decision or a manager's written override.
How the service agreement budget check worksBefore: the claim that bounced.
Double billing, missing item numbers, $0 lines and billed-versus-worked hour mismatches are caught before invoices go out. The NDIA bulk claim file is checked before you download it.
More about NDIA bulk claimsBefore: the expired clearance nobody noticed.
Workers with an expired critical clearance can't be rostered. HR gets reminders 30, 14 and 7 days before a clearance expires.
More about complianceWe're an NDIS provider ourselves. We live and breathe rostering, service agreements, claims and audits, and we built Fully Funded Shifts because we needed it.
It runs our own organisation every day, so the things that slow a provider down are the things we notice first. Every day we use it to:
Timesheets, invoices and NDIA claim files all come from one roster, alongside your staff compliance, incidents and policies.
Double-booking, leave clashes, incompatible worker–participant pairs, not enough travel time and shifts outside the service agreement are blocked.
NDIS rostering softwareTime of day, weekends, public holidays by region, sleepovers, group ratios, 2:1, travel and transport are priced for you.
NDIS billing softwareInvoice lines go to the NDIA, plan managers or participants automatically, and draft invoices are sent to Xero. AI also reads shift notes for signs of a billing problem.
NDIA bulk claimsAI reviews timesheets and gives each a confidence score. Turn on auto-approve for the shifts where everything went right, after running it in shadow mode first. Approved hours export to Employment Hero.
Timesheets to invoicesReport from the shift with photos and a body map, track corrective actions, and share a family-friendly report.
Incident reportingParticipants and families see upcoming shifts and who's coming, meet their team, and sign service agreements online.
Participant portalStaff questions answered from your own policies, a Practice Standards coverage check, and a weekly digest of NDIS Commission guidance.
Policies and auditsAI fills in auditor questionnaires from your live records, so audit prep starts from what's already in the system.
Audit prepOne shift, from the roster to the claim file, without being typed in twice.
Build the week. Each shift is checked against the service agreement budget, worker clearances and rostering rules as you go.
Support workers clock in with GPS from their phone browser, then add shift notes, tasks, km and expenses.
AI flags timesheets that need a look. Your team approves them, and approved hours export to Employment Hero.
NDIS pricing is applied automatically, and pre-invoice checks catch double billing, missing item numbers and hour mismatches.
Download the NDIA bulk claim file, checked first. Lines for plan managers and participants are routed to them.
The support worker app runs in any phone browser, so there's nothing to install. Big buttons and one main action per screen, for when one hand is busy.
Fully Funded ShiftsWorker app
← Roster
9:00 – 13:00 · 4h
Jane Taylor
SHIFT-00112
Clock & location
Your GPS location is captured at clock in/out for compliance.
Tasks
Shift notes
Saves automatically as you typeWent to the shops and the library. Jane chose her groceries and paid at the self-checkout.
What's in place today to protect your records and your participants' privacy.
Our support team can't see your data until one of your admins gives them a code. You choose how long and what they can do, can end it any time, and get a record of everything they did.
Everyone signs in with a second step, so a password alone isn't enough to get in.
Four audit trails record who did what and when, copied every hour to an archive that can't be changed.
Each provider's data is kept separately in Sydney, encrypted with its own key. Backups are encrypted too.
Fully Funded Shifts is NDIS software for Australian providers. It covers rostering, NDIS pricing, timesheets, invoicing, NDIA bulk claim files, staff compliance, incidents and policies in one system, and checks every shift against the participant's service agreement budget when it's rostered.
It checks every shift against the participant's service agreement budget when it's rostered. Budgets aren't imported from NDIS plans yet.
Not yet. Fully Funded Shifts builds the NDIA bulk claim file and checks it before you download it, ready for you to upload.
No. It works in any phone browser, so support workers sign in on the phone they already carry.
Only if you turn it on. By default, AI reviews each timesheet, gives it a confidence score and flags the ones that need a look, and people decide. You can turn on auto-approve for shifts that meet the rules you set and the confidence score you choose. Run it in shadow mode first: a report shows how often your approvers agreed with what it would have approved.
It sends draft invoices to Xero. This is one-way: payments aren't brought back from Xero yet.
It exports approved hours to Employment Hero. Award calculations stay in your payroll system.
Shift notes save without signal. Clocking in and out needs a connection.
We're taking on 10 providers to shape Fully Funded Shifts with us. Early access providers pay 50% of the standard price for their first 12 months, then 25% off for as long as their subscription stays active, including after the official launch.